Terms of service

Overview

This website is operated by Julia Jones Art. Throughout the site, the terms “we”, “us” and “our” refer to Julia Jones Art. Julia Jones Art offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.


Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose or violate any laws in your jurisdiction, including copyright laws.

You must not transmit any viruses or malicious code. Any breach of these terms may result in termination of service.


Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted across various networks and devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without written permission from Julia Jones Art.


Section 3 – Accuracy of Information

The information on this site is provided for general information only and may not always be complete or current. We reserve the right to update, modify or remove content at any time without obligation to update prior information.


Section 4 – Modifications to Service and Prices

Prices for products are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service at any time without notice.


Section 5 – Products or Services

Certain products or services may be available exclusively online and may have limited quantities.

All artworks sold through this website are original artworks unless otherwise stated.

Returns and exchanges are subject to our Refund Policy available at:
https://www.juliajonesart.com/policies/refund-policy

We make every effort to display artwork colours and images as accurately as possible. However, we cannot guarantee that your device or monitor will display colours perfectly.

Please note that colours may appear slightly different depending on screen settings. Minor variations between on-screen images and the original artwork are not considered defects.

Commissioned Artwork

Commissioned artworks are created specifically for the customer and require a production period, typically 3–4 weeks depending on the artwork. Due to the personalised nature of commissioned pieces, once work has commenced they may not be eligible for cancellation or refund unless otherwise agreed.

We reserve the right to limit sales of our products to any person or region and may discontinue products at any time.


Section 6 – Billing and Account Information

We reserve the right to refuse or cancel any order.

In the event of an order change or cancellation, we may attempt to notify you using the email or contact information provided at checkout.

You agree to provide accurate billing and contact information for all purchases made through our store.


Section 7 – Optional Tools

We may provide access to third-party tools which we do not monitor or control. Use of these tools is at your own risk and subject to the terms of the third-party provider.


Section 8 – Third Party Links

Certain content or services may include materials from third parties. Julia Jones Art is not responsible for the content or practices of third-party websites.


Section 9 – User Comments and Submissions

If you send creative ideas, suggestions or feedback, you agree that we may use them without restriction.

We reserve the right to remove content that is unlawful, offensive or violates intellectual property rights.


Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, available here:
https://www.juliajonesart.com/policies/privacy-policy


Section 11 – Errors and Inaccuracies

Occasionally information on our site may contain typographical errors relating to product descriptions, pricing or availability. We reserve the right to correct errors or cancel orders if information is inaccurate.


Section 12 – Prohibited Uses

You are prohibited from using this site for unlawful purposes including violating laws, infringing intellectual property rights, transmitting malware, collecting personal information of others, or interfering with website security.


Section 13 – Disclaimer of Warranties

The service and all products delivered through the service are provided “as is” and “as available.”

Julia Jones Art does not guarantee uninterrupted or error-free service and is not liable for any damages resulting from use of the service or products purchased.


Section 14 – Indemnification

You agree to indemnify and hold harmless Julia Jones Art and its affiliates from any claims arising from your breach of these Terms or violation of any law.


Section 15 – Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force.


Section 16 – Termination

These Terms remain effective unless terminated by either you or Julia Jones Art. We may terminate access to the service if you violate these terms.


Section 17 – Entire Agreement

These Terms of Service and any policies posted on this site constitute the entire agreement between you and Julia Jones Art.


Section 18 – Governing Law

These Terms of Service are governed by the laws of Australia.


Section 19 – Changes to Terms

We reserve the right to update or change these Terms at any time. Continued use of the website following any updates constitutes acceptance of those changes.


Section 20 – Contact Information

Questions about the Terms of Service should be sent to:

Julia Jones Art
Email: info@juliajonesart.com

Address:
30 Muriel Street
Redland Bay QLD 4165
Australia